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News and Events

Media Coverage

Learn more about Transera, our innovative solutions and the latest trends in the contact center industry.

Lead411 Hot Company Winner 2011

March 29, 2011

In order to recognize the fastest growing technology companies in the Silicon Valley area, Lead411 is proud to announce the release of its "Hottest Companies in Silicon Valley" award.

The Stevie Awards

March 09, 2009

Office Depot Nominated as Finalist for "Best Use of Technology in Customer Service" Award for Its Use of Transera

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Information Week

November 27, 2007

Transera Profiled On Information Week

Prem Uppaluru, President and CEO of Transera, is interviewed by Information Week in its Start-up City Section

vator.tv

November 27, 2007

Prem Uppaluru Featured on vator.tv

Transera's On-demand Virtual Contact Center Highlighted on vator.tv

TMCnet

April 11, 2007

Working Solutions Enhances Management of Home-Based Agents with Transera

By Susan J. Campbell

CNET

March 31, 2006

Voice: The Next Programmable Web

By Martin LaMonica

Business Communications Review

March , 2006

New IP Choices for Contact Center Virtualization

By Sheila McGee-Smith

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Frost and Sullivan

February 07, 2006

Transera Recognized with 2005 Frost & Sullivan Product Innovation Award

By Ashwin Iyer

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Customer Interaction Solutions

January 20, 2006

Deconstructing The Call Center

Call centers are rapidly being deconstructed and integrated in news ways in order to enable companies to more rapidly integrate their organizations and data in a multisourced world.

By Rich Tehrani

CRMguru

January, 2006

"All of Our Operators Are Busy" May Soon Be a Thing of the Past

By Prem Uppaluru, Transera

SearchCRM.com

November 23, 2005

Regional Airline Takes Off with Hosted Call Center

By Barney Beal

Internet Telephony

November 15, 2005

Transera Offers Options for Decentralizing Call Centers

Call center operators may now have an alternative to large upfront investments for call center solutions.

By Susan J. Campbell

VoIP Loop IP Telephony for the Enterprise

September 28, 2005

Transera: The New Geotel?

Transera is addressing the same kinds of issues that Geotel addressed, but in the context of the 2005 market.

By Sheila McGee-Smith

VentureWire Newsletter

August 17, 2005

Armed With Fresh $10M, Transera Tackling Call Center Management

We all know what it's like to be put on hold for minutes, dreadful minutes, waiting to talk with a customer service representative who may not even answer our questions.

By Emily Westhafer

Silicon Valley Business Journal

August 15, 2005

Transera lands $10 million in new VC funds

Transera Communications Inc., a maker of software that manages call centers, received $10 million in second round venture capital funding, the company announced Wednesday.

By Robert Mullins