Welcome to Transera

This is an exciting time in the contact center industry, with technology providing a whole new level of capability and performance well beyond what was previously possible with traditional premises-based offerings. Transera Communications™ is proud to be a catalyst for change, helping airlines, financial institutions, retail companies and outsourcers to diversify, grow and transform customer care into an engine for increased brand loyalty and profitable business growth.

We are revolutionizing the call center landscape with Seratel™, the most adaptive on-demand virtual call center solution created expressly for distributed, multi-sourced contact centers. With Seratel, our customers are improving resource management, cost efficiencies and quality of service for every customer and every contact.

Explore our website and discover why Transera is winning acclaim from The Aberdeen Group, Frost & Sullivan, Red Herring and other industry pundits for our innovative leadership in on-demand virtual call center solutions. Learn more about our technology, our industry partners, and how we can help you unify a distributed workforce across diverse locations, communications networks, technologies and organizations, all without capex, integration or maintenance worries.

Transera is helping to transform the world’s call center operations for improved customer care.

“Although still a young company, Transera has a deep and concentrated
history of product innovation embedded in its corporate DNA.”

Ashwin Iyer, Ian Jacobs
Frost & Sullivan