News and Events

Media Coverage

Learn more about Transera, our innovative solutions and the latest trends in the contact center industry.

	The Stevie Awards March 09 , 2009 Office Depot Nominated as Finalist for "Best Use of Technology in Customer Service" Award for Its Use of Transera DOWNLOAD →
	Information Week November 27 , 2007 Transera Profiled On Information Week Prem Uppaluru, President and CEO of Transera, is interviewed by Information Week in its Start-up City Section Transera's Elevator Pitch Interview with Fritz Nelson, Information Week
	vator.tv November 27 , 2007 Prem Uppaluru Featured on vator.tv Transera's On-demand Virtual Contact Center Highlighted on vator.tv
	TMCnet April 11 , 2007 Working Solutions Enhances Management of Home-Based Agents with Transera By Susan J. Campbell
	CNET March 31 , 2006 Voice: The Next Programmable Web By Martin LaMonica
	Business Communications Review March , 2006 New IP Choices for Contact Center Virtualization By Sheila McGee-Smith DOWNLOAD →
	Frost and Sullivan February 07 , 2006 Transera Recognized with 2005 Frost & Sullivan Product Innovation Award By Ashwin Iyer DOWNLOAD →
	Customer Interaction Solutions January 20 , 2006 Deconstructing The Call Center Call centers are rapidly being deconstructed and integrated in news ways in order to enable companies to more rapidly integrate their organizations and data in a multisourced world. By Rich Tehrani
	CRMguru January , 2006 "All of Our Operators Are Busy" May Soon Be a Thing of the Past By Prem Uppaluru, Transera
	SearchCRM.com November 23 , 2005 Regional Airline Takes Off with Hosted Call Center By Barney Beal
	Internet Telephony November 15 , 2005 Transera Offers Options for Decentralizing Call Centers Call center operators may now have an alternative to large upfront investments for call center solutions. By Susan J. Campbell
	Red Herring September 24 , 2005 Cashing in on Call Centers As more companies outsource their customer service operations overseas, startups are trying to capture a piece of the market.
	VoIP Loop IP Telephony for the Enterprise September 28 , 2005 Transera: The New Geotel? Transera is addressing the same kinds of issues that Geotel addressed, but in the context of the 2005 market. By Sheila McGee-Smith
	VentureWire Newsletter August 17 , 2005 Armed With Fresh $10M, Transera Tackling Call Center Management We all know what it's like to be put on hold for minutes, dreadful minutes, waiting to talk with a customer service representative who may not even answer our questions. By Emily Westhafer
	Silicon Valley Business Journal August 15 , 2005 Transera lands $10 million in new VC funds Transera Communications Inc., a maker of software that manages call centers, received $10 million in second round venture capital funding, the company announced Wednesday. By Robert Mullins
	Business 2.0 June 15 , 2005 How to Ride the Fifth Wave Transera is considered one of "the Kahunas," a leader in the fifth wave of technological transformation By Michael V. Copeland and Om Malik