Technology Partners

Seamlessly integrate your call center and enterprise software or network equipment products with Transera's solution. Transera's Technology Alliance Program fosters solid relationships with companies developing superior, innovative products and technologies that complement Transera's Seratel™ On-demand Global IP Call Center solutions.

Transera and its partners work closely to develop solutions that address enterprise and outsourcer requirements. This often results in profitable revenue streams and mutually beneficial product enhancements. Transera considers these alliances to be crucial in developing end-to-end solutions and dedicates considerable marketing, sales and engineering resources to ensure seamless integration of your products and/or technology with Transera's managed services.

Cantata Technology

Cantata Technology, established in 2006 through the combination of Brooktrout Technology and Excel Switching Corporation, provides market-proven enabling technology that serves as the foundation for anytime, anywhere IP-based communications applications. Leveraging more than 20 years of experience, Cantata offers the broadest range of products, along with a worldwide network of partners that enables service provider and enterprise customers to develop new products, introduce new services and cost-effectively transition networks to IP. Headquartered in Needham, MA, Cantata maintains multiple locations worldwide in North America, Asia and Europe. For more information, visit http://www.cantata.com/.

Pipkins

Pipkins provides sophisticated forecasting and workforce management software and services to the call center industry. It's Vantage Point product enables managers to solve the complicated operational issues in today's multi-faceted call cetner environment. Pipkins' systems forecast and schedule more than 100,000 agents in over 300 locations across all industries worldwide. For more information, visit http://www.pipkins.com/default.asp.

RightNow Technologies

RightNow (NASDAQ: RNOW) is leading the industry beyond CRM to high-impact Customer Experience Management solutions. More than 1,700 companies around the world turn to RightNow to drive a superior customer experience across the frontlines of their business. As a win-on-service strategy becomes a business imperative, Customer Experience Management solutions have become essential for business success. Founded in 1997, RightNow is headquartered in Bozeman, Montana, with additional offices in North America, Europe and Asia. For more information, visit http://www.rightnow.com/.

TuVox

TuVox is the leading provider of On Demand speech applications. TuVox enables companies to readily replace their frustrating, outdated touch-tone systems with conversational speech applications that provide a substantially better caller experience. TuVox speech applications automate virtually any type of call, including natural language call routing, self-service transactions and product support. TuVox conversational speech applications leverage the power of natural language to provide a superior caller experience. By delivering a superior caller experience, TuVox speech applications increase customer satisfaction and improve the adoption of voice self-service. TuVox speech applications are delivered in either hosted or on-premise model and require no or minimum infrastructure investment. With TuVox On Demand, customers pay for automated calls only. For more information, visit http://www.tuvox.com/.

To learn more about Transera's partner programs, click here