Services

Welcome to Seratel™ Service. At Transera, we bring leading-edge technology and a breadth and depth of proven expertise in the contact center industry to everything we do, from product design to customer service and support.

Transera's Seratel is offered as an on-demand, managed service with no up-front capital expenses, no software to install and no ongoing maintenance costs. Take advantage of our subscription-based model to accelerate time-to-market and reduce deployment and ownership costs. With Seratel, you get robust functionality, without the complexity of traditional implementations. Whatever your multi-enterprise, multi-sourcing needs are, Transera has the solution to address your call center requirements.

Transera assumes responsibility for service provisioning, operations and maintenance. We provide 24/7 monitoring of our network, so our customers can count on service availability every hour, every day. To keep your systems running at peak efficiency, our experienced quality support team is ready and prepared to answer your call in a timely manner.