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Training

Transera™ provides comprehensive training services in support of Transera’s Seratel™ intelligent call center gateway and management applications. Transera’s course curriculum has been designed to help customers and partners reap the greatest benefits from Seratel and to ensure the highest level of success when working with Transera products and services.

Click on the links below to learn more about Transera courses.

 

Seratel Course Title Training Format Duration
Transera Help Desk Training Instructor - WebEx 4 hours
Call Routing Instructor - WebEx 1 hours
Real-Time Reporting Instructor - WebEx 1 hours
Call Monitoring Instructor - WebEx 1 hours
Historical Reporting Instructor - WebEx 1 hours

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