Training
Transera® provides comprehensive training services in support of Transera’s Seratel® on-demand virtual contact center software. Transera’s course curriculum has been designed to help customers and partners reap the greatest benefits from Seratel and to ensure the highest level of success when working with Transera products and services.
Click on the links below to learn more about Transera courses.
| Seratel Course Title | Training Format | Duration |
| Help Desk Training | Instructor - WebEx | 4 hours |
| Call Routing | Instructor - WebEx | 1 hours |
| Real-Time Reporting | Instructor - WebEx | 1 hours |
| Call Monitoring | Instructor - WebEx | 1 hours |
| Historical Reporting | Instructor - WebEx | 1 hours |